All products purchased on the Luxury Bedding Company website are delivered free of charge via DPD couriers.
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Luxury Bedding Company use DPD Express Delivery, a mainstream, reputable courier company.
Your order will arrive within 3 working days of the order date. Often, your item will arrive the next working day. In the case of Bank Holidays, please allow for one extra day for your item(s) to arrive.
DPD couriers will give you unparalleled levels of information and peace of mind when tracking your parcel from Luxury Bedding Company.
DPD couriers will send an email to you with tracking information once your parcel has been despatched. If you provided your mobile number at checkout then DPD couriers will send tracking information via text.
DPD couriers will give you the option to reschedule your delivery or have your parcel delivered to a neighbour if you missed their attempted delivery.
DPD Website Tracking & Delivery Preferences
How Can DPD Help?
- You will receive your one hour window on the day of delivery once the driver has scanned all the parcels onto the van, this is usually by 12 noon.
- You will receive an email from DPD couriers ( or text if you have left your mobile number when ordering ) just click on the link in your email or SMS, or if you’ve had a ‘sorry we missed you’ card, you’ll find the number beside the barcode.
- The driver will do everything they can to get your attention when you’re at home, but sometimes you’ll still miss each other. This can be rectified on the DPD website Tracking & Delivery Preferences under “Missed a delivery?”
What to do if you have received a “missed delivery card”.
Yes, DPD does redeliver parcels after missed deliveries, attempting three times automatically
Yes, the DPD customer services number is 0121 275 0500